Privacy Policy

1. Introduction

WawaWings ("we," "our," or "us") is committed to protecting your personal information in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or place an order with us.

2. Information We Collect

We may collect the following types of personal information:

• Contact details: name, phone number, email address
• Delivery information: delivery address or meetup location
• Order details: items ordered, quantity, special instructions
• Payment information: GCash number or payment reference (we do not store full payment credentials)
• Communications: messages sent to us via Facebook, email, or SMS
• Email address: if voluntarily submitted through our website notification form

3. How We Use Your Information

Your information is used solely for the following purposes:

• Processing and fulfilling your orders
• Communicating order status, confirmations, and updates
• Responding to your inquiries and complaints
• Sending promotional updates if you have opted in (you may opt out at any time)
• Improving our services and website experience
• Complying with legal and regulatory obligations

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• With delivery riders or partners solely to fulfill your order
• With third-party service providers (e.g., payment processors) as necessary for transaction completion
• When required by law, court order, or government authority

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Order records may be retained for accounting and legal compliance purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under the Data Privacy Act

As a data subject, you have the following rights under RA 10173:

• Right to be informed — to know how your data is being processed
• Right to access — to request a copy of your personal data we hold
• Right to correction — to request correction of inaccurate data
• Right to erasure — to request deletion of your data, subject to legal exceptions
• Right to object — to object to certain processing activities
• Right to data portability — to receive your data in a structured format

To exercise any of these rights, contact us at wawawings.ph@gmail.com.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve your browsing experience. These are small files stored on your device that help us understand how visitors use our site. You can disable cookies through your browser settings, though some features of the site may not function properly as a result.

9. Third-Party Links

Our website may contain links to third-party platforms such as Facebook and Instagram. We are not responsible for the privacy practices of those platforms. We encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

For privacy-related concerns or to exercise your rights, please reach us at:

• Email: wawawings.ph@gmail.com
• Facebook: facebook.com/wawawings.ph
• Address: Wawa, Taguig City, Metro Manila, Philippines